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General Information

Useful Travel Tips and Info

Accommodation

KENYA – Accommodation in Nairobi and Mombasa is of an international standard. Safari camps are extremely comfortable, most with bathrooms en suite, hot and cold running water, electricity and flushing toilets. Lodges are again very comfortable, each with their own character and superb food. Most lodges we book our clients into have swimming pools and one or another sports activity as well.

Banking Hours

KENYA – Monday to Friday 0900-1600 hrs. Saturday 0900-1300 hrs. Banks at Jomo Kenyatta International Airport remain open 24 hours a day.

Climate

KENYA – People invariably ask, “When is the best time to visit Kenya”. It is a difficult question to answer. Kenya is close to the equator and has no real seasons. Each time of year has its special attractions, and some general guidelines can be given.

Clothing

KENYA – Kenya is in the tropics, but the only tropical air you will encounter will be at the coast. Safari attire is casual and comfortable. Dress mainly for outdoor comfort with a change of informal clothes for the evening. Footwear should be low-heeled and comfortable. There is not much walking and you stay in your vehicle during game runs. Bring a light-weight raincoat and a hat for sun protection as vehicle roof hatches are left open whilst game viewing. Sunscreens are recommended and a swimsuit is essential for those lodges with pools. Although evening wear is informal, Mount Kenya Safari Club, Nanyuki and some Nairobi restaurants do require gentlemen to wear a tie and jacket for dinner. Please do not offend local customs by wearing very skimpy shorts or miniskirts. You will need cool, casual clothes for day wear, shorts or slacks for men and simple cotton dresses for women. Smart but informal clothes are worn in the evenings but something warm is advised for the nights as the air can be cool.

Accessories

Carry binoculars for added pleasure in game viewing. Take a small, lightweight flashlight as electric generators at lodges and camps are sometimes turned off after 2200 hrs or 2300 hrs.

Communication Facilities

KENYA - Communication facilities are of a modern and reliable standard. Direct dialling is available in most modern Nairobi and Mombasa and facsimile machines are installed in the major hotels and offices. Cellphones and internet services are also provided at a small fee at most hotels and lodges.

Currency

KENYA – Credit cards such as American Express, VISA and Master Card are widely accepted. All foreign currencies are accepted. For Currency Conversion, Click Here >>

Drinking Water

KENYA - In Nairobi tap water is potable and has a pleasant taste. On safari and in Mombasa, tap water should not be drunk. All hotels, lodges or camps supply jugs or thermos flasks of drinking water in your room/tent.

Electricity

KENYA – Most hotels and lodges outside Nairobi and Mombasa generate their own electricity. The voltage is 220-240 AC, suitable for appliances, with the exception of those manufactured in the U.S.A. and Canada. However, some generators are usually only run for short periods, in the early morning and again in the evening from 1830 hrs to 2230 hrs. You would be wise to bring battery operated razors, gas operated curlers and a good quality torch, with extra batteries and gas refills.

Food in Kenya

KENYA - In Kenya the food is simply delicious, offering a wide variety; succulent crayfish from the Indian Ocean, English roast beef, Molo Lamb and many, many other choices. Fruits are abundant – pineapple, paw paw, mangoes, avocados as well as bananas, pears and strawberries. Fresh vegetables are always available. The hotels, lodges and camps in which you stay are renowned for their high standards of cuisine. Suffice to say Kenya has everything, even for the most discerning gourmet. Vegetarian meals are also available at all te hotels and lodges subject to early requests.

Luggage

For the comfort and convenience of fellow travellers, you are requested to take the minimum of luggage to Kenya. Heavy bags may be safely stored in Nairobi.

Photography

We recommend that you bring your own photographic equipment, including plenty of film and extra camera batteries, all stored in a plastic bag for dust protection. All normal types of film can be bought in Nairobi. An average photographer uses up to 600 exposures of film during a two-week safari, and approximately 650 metres of cine film.

For early morning and late afternoon photography, fast film should be used. A filter is recommended to guard against the shimmering heat haze. A telephoto lens is essential for photographing birds and game. We recommend a 200mm lens for easy handling, as most game photography is done from inside your vehicle making the use of tripods to support larger lenses impractical.

Security

Common sense should prevail, and precautions taken as in any major city. Unless safety deposit boxes are available at your lodge or hotel, always carry travel documents, traveller’s cheques, cash and any other valuables with you at all times. Only carry small amounts of cash and keep a close eye on your handbag or wallet. We recommend that you do not walk at night – take a taxi.

Taking photographs at airports, near military installations, of policemen, etc. is prohibited. Before taking photographs of the people permission should be obtained and a fixed price agreed. You should seek the assistance of your driver/guide in this matter.

Transportation

Transportation on safari is by either 7-seater 4 X 4 minibus or by 7-seater 4 X 4 land cruiser, both fitted with photographic hatches and sliding windows. All passengers on safari are GUARANTEED A WINDOW SEAT. All our safari drivers/guides are proffessionally trained and speak fluent English and are certified by KWS having silver and gold medals. Light aircraft scheduled services are available throughout Kenya, as are private charter flights. The maintenance of the aircraft, ranging from 25-seater DC3s to 5-seater Partenavias, is of an international standard. In Kenya we recommend either Kenya Airways’ domestic scheduled flights for travelling between the major towns, or Kenya Railways’ overnight train for a sedate journey between Nairobi and Mombasa. Cool Boxes/Drinks

KENYA – All vehicles are equipped with cool boxes and soft drinks. These are replenished throughout your safari.

The Flying Doctors’ Society of Kenya

The Flying Doctors’ Society of Kenya has been evacuating patients by air since the 1950s. Several hundred casualties or medical emergencies are evacuated every year – sometimes a herdsboy mauled by a lion, casualties from a road accident or a tourist with a fractured leg.

By joining the Society for the duration of your safari you can be flown, in the event of a medical emergency, back to Nairobi where an ambulance will be waiting to move you immediately to a leading Nairobi hospital. Evacuations will not be carried out if the medical complaint is of a minor nature.

Language:

English and Swahili languages are spoken but French, German and Italian are widely understood.

Responsibility:

1. Whilst care is taken for the security, safety and comfort of our clients these are adventure safaris and there are certain dangers and risks to our clients, which are inevitable. The company accepts NO liability for all the following:

a) Sickness, infection, injury or death of any of the clients howsoever caused

b) Damage to or loss of any of the property of any client howsoever caused

2. The company and its agents will endeavour to ensure that the services provided by the company or its agents are properly carried out, but accepts no liability for all or any of the following:

a) Change of itinerary due to road or weather conditions

b) Alleged inferior or inadequate services or transportation, vehicles, guides or drivers

c) Damages directly or indirectly arising out of delay in departures or arrivals including delays resulting in the missing of road, rail, ship, or aircraft connections.

Booking:

A booking deposit of 35% of the full charges is payable. Balance must be paid at least TWO DAYS prior to or on the day of departure, failing which the seat may be reallocated.

Cancellation:

Earlier than 30 days before departure will require 75% of deposit to be forfeited

10 Days to 2 Days before the time of departure shall forfeit the full price of the tour.

Once the tour has started, no refunds shall be made in any manner or for any reasons

All Major Credit Cards Accepted.

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Testimonials

An incredible holiday which has still remained in our thoughts and Hearts with all the fun and adventure in Kenya come true by your professional team.

Andy & Julie USA

We had Great Safari Experience which was always our dream and fulfilled by you all. Thank you very much

Phil & Mary

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